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Framework
For
flexibility to flourish, it must strengthen the business for all
our people. It must be available to those who need it, avoid
burdens on colleagues and satisfy our clients. Since flexibility
can mean many things to many people, it is important to
understand the underlying foundation on which we base FWAs at MacKay: |
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- Value-added
FWA decisions
- Proposal
process is equitable
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Value-added decisions – In contrast to a
typical process of approving FWAs primarily for personal
reasons, we see flexible schedules as a better way of getting
work done at MacKay. The
expectation is that FWAs will satisfy the user while having a
positive or at least neutral effect on the business. This
focus on adding value, and not just basing work schedules on
personal reasons, can challenge many assumptions about when,
where and how work is done. In
some situations this will actually lead to significant
innovation and creative change in work processes.
The proposal process is
equitable – Our system for
making and deciding on requests for flexible schedules has three
critical elements:
• The
team member initiates the proposal – Eligible team members have the opportunity and
responsibility to design and describe options that can serve
both their and MacKay’s needs.
• The
manager and HR Director review the proposal – Managers
and HR Director work with the team member to strengthen all aspects
of a proposal and then decide on its feasibility through a
sound, values-based organizational decision-making process.
Managers use objective criteria to determine the viability of a
specific FWA based on business needs, job requirements, client
needs, team member skills, and performance history.
• The
process is guided by business impact
– A personal reason for flexibility often motivates proposals,
but a fair process demands objective, not subjective decisions.
A team member’s personal reason should not be the
determining criterion in the process.
Therefore, our standard evaluation and decision making
process is universal. It is different than an accommodation or reason driven
approach and is based on the following: in redesigning
individual schedules, the new option should have a positive or
at least neutral impact on contribution to business goals,
colleagues and clients.
We believe that collaborating through this
equitable framework creates a more flexible workplace achieving
results that benefit MacKay, its clients and its team members.
Our eight FWA
Principles
build on this foundation. |
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